We will be closed from Sunday 18 March 2018 to Monday 26 March 2018. Orders placed during this time will only be processed on 27 March 2018

Returns & Damaged Goods

Warranty/Damaged Goods Claims

Due to the nature of the products that we supply, improper use can result in a product breaking or functioning incorrectly, as a result, we do not offer a warranty on any of our manufactured products. 

Should you find that a product that you have purchased from Caching.co.za is damaged or has problems of any other nature, please contact us within 48 hours of receipt of the relevant product. We suggest that you keep a copy of your invoice and waybill/parcel receipt for all purchases.

Should we receive a valid manufacturer warranty or similar claim, Caching.co.za reserves the right to repair, replace or offer store credit to the full value of the relevant product.

Returns Policy

Caching.co.za does not accept returns of any nature unless it falls under a valid damage goods claim. The customer shall be liable for any costs they have incurred during the return of any product.